You Play We Play Exposed — Automatic Payment Renewals (!)
You Play We Play Review
For many people, just buying lottery tickets online isn’t enough. They’re fans of syndicate play, and they’re looking for opportunities to join a pool and increase those chances of winning a prize.
If you’re one of these people and you like UK lotteries, you will probably enjoy the concept of You Play We Play.
The You Play We Play app gives you opportunities to get your share in online lottery syndicates that target some of the most beloved UK games. Since there are many similar service providers, you could be wondering about the legitimacy and effectiveness of this site.
So, is You Play We Play a scam? How much does it cost? Is it worth trying, and what do actual members have to say? We’ll answer all of these questions today and then some more!
Is 24Lottos worth your hard-earned money? Read our review
Games at You Play We Play
The syndicate possibilities available at You Play We Play are several. You can choose between the most prominent UK games – EuroMillions, the UK Lotto, and Thunderball.
Now, here’s something that we discovered while researching. The website has an atrocious design stuck somewhere in the 1990s. Finding out more about the available products and their cost is far from easy when you’re surrounded by flashing and ever-changing banners, as well as ugly typography.
Still, we put our detective hats on, and here’s what we found.
Play for Thunderball starts at two pounds, for the UK Lotto – at three pounds, and for EuroMillions – at 3.5 pounds.
When you register, you will get a bit more information about the available syndicate packages. There’s a VIP package on top of the standard entries listed above. The VIP package is a subscription-based service for EuroMillions players. The most inexpensive option is Bronze at 15 pounds per month, and the most expensive choice is Diamond at 51 pounds per month. The number of syndicate entries is the biggest with the most expensive package.
But what does the monthly subscription offer on top of the regular syndicate entry? Supposedly, you will get a free first week, VIP lounge benefits (no additional explanation on what these are), and …. that’s it! We really find it difficult to believe that someone’s advertising a service labeled as VIP without actually explaining what the VIP experience consists of.
You Play We Play and Claiming Your Prizes
Now that we’ve told you what You Play We Play is all about, we also need to take a look at prizes and how these are paid out.
According to the website’s FAQ section, syndicate prizes are equally divided per syndicate member. If there are 50 members, they will get 1/50 of the prize per line. That’s usually how it’s done, and there’s nothing concerning here.
Players can withdraw their prizes through Skrill, a UK bank transfer, or a cheque. You Play We Play Winners may experience delays in payments if the individual sum won exceeds 500 pounds.
Who Can Play at You Play We Play
To learn how You Play We Play works, it’s important to look at the criteria that give people access to the service.
You have to be of legal age to join the syndicates.
Luckily, You Play We Play offers international service. There are no limitations on players’ nationalities, as long as online lottery playing is legal in their respective countries.
You Play We Play: Who’s Behind It?
As per the official website, You Play We Play is an entity that belongs to You Play We Play Ltd. The company is registered in the UK, and there’s an actual physical address in Birmingham linked to it. A phone number is also provided.
The company is the You Play We Play website, the You Play We Play app, and another lottery-related app called LottoTube. This final one is an app that focuses on giving lottery fans access to video results drawings.
There isn’t an awful lot of additional info about the enterprise, but at least they’re transparent about location and contact details.
Other Bits and Pieces
So far, there isn’t anything too concerning about You Play We Play. To determine if it’s legit and worth getting into, we sought information about additional services, as well as about actual You Play We Play reviews written by actual players.
Some of these are available in our very article, and you can check them out above.
There have been multiple complaints about account cancelation. If you need to go through You Play We Play cancel, you’ll have to get in touch with customer support as soon as possible. Numerous people report getting no response and being automatically charged for additional months of use. Even the You Play We Play contact number provided on the site didn’t help to fix issues. In other words, customer support is nearly non-existent.
Things get even more confusing with the additional services and “possibilities” You Play We Play Provides. There’s the You Play We Play Wowcher offer. Wowcher is a UK-based eCommerce website. You Play We Play supposedly offers some Wowcher voucher codes and offers, but it isn’t easy to find out if someone has redeemed those and if they work.
Some raffles and additional possibilities also seem to exist, but people have complained about winning numbers changing and ending up with nothing.
YouPlayWePlay has a fairly good rating on Trust Pilot. Still, the negative reviews are there, and they list way more details than the positive ones. People complain about money disappearing from their accounts, Wowchers being difficult to redeem and the overall quality of customer service.
Here is our detailed list of the You Play We Play advantages and shortcomings.
Why You Should Register With You Play We Play
Pros:
Open to international players
Various syndicate play options are available, some of them quite affordable
Run and operated by a registered UK company
Fairly easy prize withdrawal
Additional offers and bonuses available (like Wowcher coupons)
Why You Shouldn’t Register With You Play We Play
Cons:
There is a monthly syndicate subscription that comes with automatic payment renewal
Complaints about members being incapable of redeeming special offers
Serious complaints about the quality of customer service
Issues with sums and payments disappearing from player accounts
Is YouPlayWePlay.com Legit?
On the surface, You Play We Play seems ok. Underneath that façade, however, hide some serious shortcomings. There are most definitely some issues with the company, the quality of customer service being the most concerning one. If you want to give the platform a try, get a single entry into a syndicate. Opting for a subscription could make it very, very difficult to cancel your account and put an end to automated payments.
Kent Craven
I enjoyed playing for a while, then they disabled my account for, “chargebacks” or “reversals”
I have spoken to my bank twice, and head office, both who confirmed there has been no such faults.
I sent a copy of my statement to prove this since then I have been ignored. They won’t reply to tweets, emails or complaints/issues, FYI, it’s ticket 787346. I’ve raised the issue with resolver and hoping to get a response from them soon.
It seems bizarre that you can simply close my account, stop any withdrawals and just expect me to be ok with it. I’ve even screen shot the entire thread because I suspect it may vanish.
Dezmond
The site as at April 2019 seems to be frozen up and no substantial statement/explanation as to say why they are no longer taking entries… If they are finished or closing down they should stop messing around as though they are in operation. Cannot find any publicity to help understand what they are up to all I know from own experience I cannot place any games on my account which has been with them a fair while.
Carima
They are scammers. They have taken over 30 pounds from my account without my consent and I was on a voucher. They submitted entries on my behalf and took my money. I am taking action against them. Please avoid them like the plague.
Sharon
I can’t even get on the website! What a complete scam, I always stayed away from this type of thing as the old saying goes when something looks too good to be true it usually is and this proves it! Living Social/Wowcher should stop advertising this!
Nw
Scammers. I purchased a Wowcher credit from these people and now all of a sudden I’m signed up with a subscription, which I never asked for. When I asked for a refund was told I was not going to get one. In total I won not more than a £5.00