LottoExpress Exposed — It’s Not All in the Terms and Conditions
LottoExpress Review
Thanks to a posting on “Submit Lottery Agents for Review”, the team took a look at LottoExpress.com this last week. At first glance, it looked like a pretty solid platform offering international lotteries online. It was time to look deeper. Is this site as good as it looks?
Games at LottoExpress
This online lottery provider offers 12 international lotteries plus four combo plays. The international lotteries include the usual US and European games, plus Canada’s 649 and three Australian lotteries Lotto 6/45, Oz, and Powerball. Take a good look at what is offered for any games you decide to play. Some of the lotteries offered by LottoExpress.com can be played with one ticket for one draw versus some the minimum is four draws. There are no syndicates offered here.
Check out TheLotter reviews to find out why it is well-loved in the Netherlands
Lotto Express and Combo Plays
There are four different combination plays that are offered. Euro Pass has one ticket, each of EuroMillions and EuroJackpot. American Dream includes US Powerball and Mega Millions. The Irish American includes 2 of each of the US mega draws plus two ticket lines for Irish Lotto 6/47. Australian Outback Special includes one ticket for each of the 3 Aussie lotteries advertised. Players must play a minimum of 2 draws for each combo and can choose multi-draw combinations of 4, 8, and 12. There is also the option to play more tickets in combinations of 1, 3, 5, 10, and 20 ticket lines.
Claiming Your Winnings at LottoExpress
LottoExpress says they do not charge any commission or fees, but there is no other information on how quickly they get you your winnings. Interestingly, they do seem to offer the option of either a lump sum or annual winnings depending on the lottery though the only place this is mentioned is in the FAQ.
LottoExpress’s Terms and Conditions
That was one of the issues that the team had with this site. The Terms and Conditions are pretty light on and it took reading the FAQ to answer a few of our questions. There is no information on how a player opts out of playing here except a £5 charge a month on any inactive account for six months until it either runs out of money or is reactivated. LottoExpress.com also talks about withdrawals being limited “to the sums set out in the Payment Details Table on the Banking Page”. Okay, where’s the Banking Page? It’s not in the Terms and Conditions. We asked the question and they came back with it’s your banking rules and regulations. Sorry, I have a problem with that.
Who Can Win at LottoExpress.com?
Besides the usual of having to be 18 years or older, LottoExpress lists a bunch of other countries that “prohibit” them from offering their services to residents in Afghanistan, Canada, China, Democratic Republic of Congo, Georgia, Guinea-Bissau, Lebanon, Liberia, Libya, Liechtenstein, Marshall Islands, Micronesia, Netherlands, Nigeria, Palau, Somalia, Switzerland, and the US. Keep in mind this refers to “residents” and if you are the nationality of any of these, but are resident somewhere else – you can play. We asked! The other interesting little twist in the T&C is that LottoExpress.com will not process any ticket purchases for a lottery where the player resides.
Getting in Touch
LottoExpress offers a list of toll-free numbers plus one international in the Netherlands though these folks are registered and operate out of the Isle of Man. International Multi-Media Entertainments Limited owns and operates lottoexpress.com under the Online Gambling Regulation Act 2001 regulated by the Gambling Supervision Commission. There is an online form and a snail mail address. The email address contact was in the T&C. Live Chat is available during Netherlands business hours Monday to Friday.
Why You Should Register with LottoExpress
Pros:
Combo Plays
No Fees, No Commission
Live Chat
Why You Shouldn’t Register with LottoExpress
Cons:
No Syndicates
Who Can’t Play!
Banking Page?
Is LottoExpress Legit?
Overall, this site looks pretty good though we’d be a lot more confident with a more informative Terms & Conditions and I’d want to see the Banking Page before going any further. I would also like to have the option to play syndicates – but that’s personal.
This site gets a begrudging thumbs up. Definitely, it would be stronger if they added to the Terms and Conditions besides all the disclaimers and what the operators are not responsible for. If you do play here, let us know how you are doing! We need that feedback.
Karl LACEY
I discovered yesterday that my elderly Uncle has been duped by this company in the isle of man.
I hate to imagine how much money he has lost but in the last month alone there are payments to them of over £600.
Definitely a scam.
Ally Pally
My dad’s bank account was blocked as he attempted a large-sum payment to someone else. When we went to the bank to unblock it, they printed a statement for the last month so he could confirm regular debits made to authenticate his request. It was at that point that I found out this lotto company were taking over £80 a week from him. That’s over £300 a month! He has dementia, so this money could have been better spent taking him to the theatre, getting treatment for his aches and pains, sending him on holiday to see my sister overseas… I will be looking at his old statements to see how much they’ve taken from him over time. This must have scared him, because he remembered unprompted to tell them he no longer wants to participate when they next called. He doesn’t remember anything short-term so this shows how much this revelation must have jolted him. I’m glad this was discovered when it was. I want to give him as much autonomy as possible, but not when these people are preying on the old and vulnerable. I’ve read some of the reviews here and they are similar in that people’s older parents are being taken advantage of. Steer clear, or at least place limits on how much you’re willing to hand over to them, keeping a note of any winnings you may be lucky enough to actually gain
Deborah Hewlett
Absolute bull…t fed to you by the agent. They keep milking you up to the supposed date of their “House Draw” then never phone back. They come up with ever more preposterous lies as to why you must pay more for an even better chance of winning, including how the owners are putting up half the money and/or there has never been a better offer, etc. etc. There are implied guarantees of returns which never materialise. They falsely “befriend” you, pretending to be on your side. They never take that first or second no for an answer but badger you with excuses and false science until you give in and fork out more. Avoid at all costs. Do NOT get drawn in by their persuasive arguments. This company is relentless until they’ve sucked the very life blood from you….
John Otten
Absolute zero, I have been trying to have my account balance transferred to my bank for over 8 months now.
Despite providing all the relevant details requested by a Mr Ash Patel to enable this to happen, nothing has yet transpired.
They do not leave any message on either SMS, email or even snail mail regardless of the fact that the”front office” lady replies each time to my emails informing me that “your request has been forwarded to the relevant department and Mr Patel” I have kept records of communications.
Phil Brown
Ripped off by promises of guarantee winnings in exculise one off lottery with minimum number of players invested 8900usd and then told I was not in the draw because I had not invested enough. No recovery of investment.
Broker I dealt with was Shawn Hogan.
Account H17111850.
I believe this was a scam by Shawn under the umbrella of this company.
I have reviewed my experience with Lotto Express more carefully and realise that I have been mistaken in my comments about this company. I allowed one pushy salesperson to mislead me.
Phil Brown Ac # H1711850