IceLotto Exposed — A New Beginning?
Icelotto is an online lotto service, offering the 12 biggest world lotteries. Icelotto.com is owned and operated by Y&M Hans Management Limited from Limassol, Cyprus. The office is located at Chrysorogiatissis & Kolokotroni, Limassol, Cyprus 3040. It also could be reached by email address support@IceLotto.com, UK phone number +44 8081 890 001, French phone number +33 184 887 911, and fax number +44 8445 070 507. Icelotto service was established in 2011. Its website is available in 6 languages. Icelotto gives a free ticket to new players and offers a loyalty plan. Icelotto renders its service 24/7.
IceLotto Review
Playing lotteries online seems pretty intimidating at first. The concept of clicking on a site and providing not only personal information but credit card info is daunting. Icelotto.com presents a professional website. Click on ‘home’ the screen is clear and there aren’t a thousand bells and whistles to distract me from throwing up too much information. But thanks to the feedback from a variety of users, let’s dig deeper!
Who is Icelotto?
Icelotto.com says it’s a London-based company; though their telephone helpline is a +44 area code, we all know how easy that is to set up through any of the different phone services including Skype. Their contact info indicates they are in Cyprus and offers an address. Live chat is presented as well; I was happy to see the green light. When Ice Lotto support is not online, you can leave a message by completing a simple form. There is also an FAQ page that does go on and on and on about how to win.
The Games at Icelotto.com
Icelotto.com provides a platform to play seven key lottery games: Powerball (USA), Mega Millions (USA), Lotto 649 (Canada), La Primitiva (Spain) and EuroMillions (Europe), EuroJackpot (Europe), SuperEnaLotto (Italy). Registration is relatively straightforward and voila, you get an account. Now it is merely your choice to choose which lotteries you want to play. I still am not straight on how you got your ticket, and there doesn’t seem to be any specific information. I would also note that I had to switch computers as my old Windows XP wouldn’t seem to support the site. As soon as I moved to Windows 7, I was in.
Icelotto.com Complaints
I’m not sure whether to feel more confident or more nervous with the lack of reviews online. I could only find Icelotto.com referred to on one side and I went through a lot of them, including reviews and some of the official complaint sites. Webutation gives Icelotto.com a thumbs up (100 out of 100) on all aspects except WOT (Web of trust). Though there aren’t that many reviews and they all date back to 2011, and they are all good. I’m not sure if this is good news or bad news, or if the lack of news means they took a break for a while. Plus, you and I both know how easy it is to blog a site positively! Their “Lottery Results” page is up-to-date with current information. Their “News” and “Articles” does now have information that appears to be also up to date. There is a scrolling bar at the top that announces the latest winners, but I don’t think they actually won through Icelotto.com.
Why You Should Register with IceLotto
Pros:
Clean Site
One Stop Shop
Current Lottery Results Available
Current Lottery News Available
4 Languages Are Presented (English, French, Russian, and German)
Icelotto Representatives Reply to the Complaints
Why You Shouldn’t Register with IceLotto
Cons:
US Citizens Can’t Play Here
Is IceLotto Legit?
On the surface, this looks like just another online lottery service provider, but I have a few problems. I’m still not sure who these folks are. I also don’t need to be told that gone are the days of purchasing your lottery ticket at your local grocery store which Icelotto.com discusses. I mean I am here on their site so already know about playing lotteries online.
IceLotto doesn’t get thumbs up or thumbs down. We were contacted by their representatives that convinced us that things would change for the better. We sent all of your complaints to the customer service of IceLotto. Anyway, we invite Icelotto.com support to reply to all customer complaints on our site.
Aleksandra
I had the same problem described by several people above. Trying to purchase a ticket, I got the page with some error. Clicked luckily only twice on the button “Buy”…. Double charged for the very same ticket without any confirmation e-mail or any kind of message…
I am a webdesigner. A serious company won’t allow that kind of thing on the permanent basis – having THAT shity website where you easily can leave hundreds of dollars or euros due to the errors in the payment system… This looks like a kind of fraud to me though…
Yet I received a phone call where they for a half an hour tried to persuade me to purchase a group ticket for some 900$!
Really a scam! Never ever again!
Robert Smith
Had to turn my phone off to stop the calls. Bought tickets and never received the copies. I hate to think about the problems if claiming a prize. There are better sites available. Keep clear of these clowns. Maybe not a scam, but running close.
I took the time to read their user agreement/contract. Any individual who would be willing to agree to the agreement would have to be a moron. The user has absolutely no recourse to any issue with them. Avoid IceLotto at any cost. They will cease to exist in no time.
Jim
BEWARE – this is a scam. Their software does not indicate that you have completed the ticket purchase. If you go back to the ticket purchase field you get charged again, and again for the same numbers. I only realised when I checked my email.
This is nothing but a pure scam. If you want to play online go elsewhere. The customer support is useless and don’t respond to emails or voice messages.. Stay well clear.