IceLotto Exposed — A New Beginning?
Icelotto is an online lotto service, offering the 12 biggest world lotteries. Icelotto.com is owned and operated by Y&M Hans Management Limited from Limassol, Cyprus. The office is located at Chrysorogiatissis & Kolokotroni, Limassol, Cyprus 3040. It also could be reached by email address support@IceLotto.com, UK phone number +44 8081 890 001, French phone number +33 184 887 911, and fax number +44 8445 070 507. Icelotto service was established in 2011. Its website is available in 6 languages. Icelotto gives a free ticket to new players and offers a loyalty plan. Icelotto renders its service 24/7.
IceLotto Review
Playing lotteries online seems pretty intimidating at first. The concept of clicking on a site and providing not only personal information but credit card info is daunting. Icelotto.com presents a professional website. Click on ‘home’ the screen is clear and there aren’t a thousand bells and whistles to distract me from throwing up too much information. But thanks to the feedback from a variety of users, let’s dig deeper!
Who is Icelotto?
Icelotto.com says it’s a London-based company; though their telephone helpline is a +44 area code, we all know how easy that is to set up through any of the different phone services including Skype. Their contact info indicates they are in Cyprus and offers an address. Live chat is presented as well; I was happy to see the green light. When Ice Lotto support is not online, you can leave a message by completing a simple form. There is also an FAQ page that does go on and on and on about how to win.
The Games at Icelotto.com
Icelotto.com provides a platform to play seven key lottery games: Powerball (USA), Mega Millions (USA), Lotto 649 (Canada), La Primitiva (Spain) and EuroMillions (Europe), EuroJackpot (Europe), SuperEnaLotto (Italy). Registration is relatively straightforward and voila, you get an account. Now it is merely your choice to choose which lotteries you want to play. I still am not straight on how you got your ticket, and there doesn’t seem to be any specific information. I would also note that I had to switch computers as my old Windows XP wouldn’t seem to support the site. As soon as I moved to Windows 7, I was in.
Icelotto.com Complaints
I’m not sure whether to feel more confident or more nervous with the lack of reviews online. I could only find Icelotto.com referred to on one side and I went through a lot of them, including reviews and some of the official complaint sites. Webutation gives Icelotto.com a thumbs up (100 out of 100) on all aspects except WOT (Web of trust). Though there aren’t that many reviews and they all date back to 2011, and they are all good. I’m not sure if this is good news or bad news, or if the lack of news means they took a break for a while. Plus, you and I both know how easy it is to blog a site positively! Their “Lottery Results” page is up-to-date with current information. Their “News” and “Articles” does now have information that appears to be also up to date. There is a scrolling bar at the top that announces the latest winners, but I don’t think they actually won through Icelotto.com.
Why You Should Register with IceLotto
Pros:
Clean Site
One Stop Shop
Current Lottery Results Available
Current Lottery News Available
4 Languages Are Presented (English, French, Russian, and German)
Icelotto Representatives Reply to the Complaints
Why You Shouldn’t Register with IceLotto
Cons:
US Citizens Can’t Play Here
Is IceLotto Legit?
On the surface, this looks like just another online lottery service provider, but I have a few problems. I’m still not sure who these folks are. I also don’t need to be told that gone are the days of purchasing your lottery ticket at your local grocery store which Icelotto.com discusses. I mean I am here on their site so already know about playing lotteries online.
IceLotto doesn’t get thumbs up or thumbs down. We were contacted by their representatives that convinced us that things would change for the better. We sent all of your complaints to the customer service of IceLotto. Anyway, we invite Icelotto.com support to reply to all customer complaints on our site.
I got a call from a telemarketing team of ICELOTTO. At the beginning i thought it is a scam, so I did not want to pay. But then i bought a ticket online on the site and got a login to their system. I saw the actual ticket I bought and it was great.
Then a sales person called me and offered me an interesting offer of a personal ticket and a group ticket. It was at a great price and i did a subscription for 6 months. I logged to the site and saw all my tickets bought, so I can say that i trust them. They have great offers and now all that i need to get is to win.
Good luck to everyone else…
icelotto sales teams harass me daily, refuse to take no for an answer and ring multiple times if you hang up, basically wasting about 20 minutes of my time day after day.. management wont reply.
scammers
I purchased the free ticket before going to bed late one night, an hour later 1.30am, sales team rang to up sell more tickets. I blasted him and sent nasty email, have not heard from them since. I prefer to purchase over the phone with an agent from European Lottery Guild. I’ve had lots of small wins over the last 2 years!!!
i get rung daily, multiple times by the telemarketers, they refuse to take no for an answer and keep ringing back time after time after time, these guys use harassment, i spend hours on the phone telling them i am NOT INTERESTED.
they enjoy the distress they create by ringing daily and multiple times.
their customer email person refuses to answer emails on the complaints i have made.
the practice of harassing people daily is imho illegal.
I forgot to metion that I have checked this site and found out they are using the highest security level of EV SSL. From my personal experience an EV SSL is hard to get and the company is being check entirely. I also checked them on McAfee (siteadvisor) and so good reviews.
Therefore, I recommend icelotto.com as a trusted lottery site.
I have used icelotto.com
At the beginning i have got a free lottery ticket an i was happy to see they sent me the scanned copy of the ticket of the EuroMillions.
Afterwards, I have bought a ticket to the PowerBall. Their login page was down so I could not login and see the ticket, but after 1 day it went back up and I had the copy of the ticket.
They update me if they have an system upgrade so i can expect a problem. It seems they are honest and that I can trust them.
I also check reviews on them and found good review in various sites.
Therefore, I recommend on their service.
I had a totally opposite result from them.
I received a phone call from Ice Lotto last week asking if I was interesting in buying tickets in the 2 Billion Dollar Lottery they were doing. I asked what the monetry exchange rate was and I told them No I am NOT interested. The person on the other end would not accept my answer and continued with his sales pitch. I again said NO and hang up the phone because he wouldn’t listen, a short time later I get an e-mail thanking me for my purchase of over $500 Australian Dollars.
That was 7 days ago.
I have constantly tried to have my money returned but so far no satisfaction.
They ignore phone messages, they close what they call ticket complaints without reply.
All I wanted was my money back and they are not replying.
Has anyone else had this problem?