The Lottery Office Exposed — Licensed and Regulated Online Lottery Agent
The Lottery Office is an Australian online lottery provider, operated by Global Players Network Pty Ltd and licensed and regulated by the Northern Territory Government of Australia. Global Players Network Pty Ltd. is located in Darwin NT, Australia, and has been licensed since 2003. The Lottery Office can be reached by live chat, Messenger, or by email at support@lotteryoffice.com.au. Lottery Office was founded in 2014 and was re-launched in 2018 with a different business model. It offers tickets for eight government-licensed Australian lotteries. When customers buy a ticket in these lotteries, The Lottery Office then buys a matching overseas lottery ticket. If the ticket wins, they pay the customer the same prize amount as the overseas lottery. They also offer lotto syndicates and lotto combos. As Lotteryoffice.com.au claims, “Since 2003, in excess of 1.1 Million payments have been made to lucky winners around the world, including a number of lucky jackpot winners. Our total winner’s payouts to date are well over $42 Million”.
The Lottery Office Review
When you take a look at the Lottery Office’s website, you’ll probably be impressed. It’s clean, it’s functional, and there are promises of supporting local charitable causes through the games that you play.
Speaking of local, this is an Australian online agent and operator, enabling the purchase of tickets for some of the world’s biggest games. So, what makes it unique, if there’s such a thing at all? The following The Lottery Office review will try to answer these questions and then some more.
Whether it is playing their regular games or one of their syndicates, this down-under company has a straightforward site that explains what they offer and how to get your winnings. Let’s take a more in-depth look.
Games at LotteryOffice.com.au
Lotteryoffice.com.au gives customers access to the jackpots of 8 international lottery games. To win from these lotteries customers buy tickets into the Lottery Office’s Government licensed lotteries, which are:
USA Mega Lotto (matching tickets are bought in the US Mega Millions)
USA Power Lotto (matching tickets are bought in the US Powerball)
European Millions (matching tickets are bought in the EuroMillions)
Italian Super Jackpot (matching tickets are bought in the SuperEnalotto)
European Jackpot (matching tickets are bought in the Eurojackpot)
La Primitiva (matching tickets are bought in the La Primitiva)
UK Lotto (matching tickets are bought in the National UK Lottery)
Irish Lotto (matching tickets are bought in the National Irish Lotto).
They also offer syndicate options, and these regularly change from draw to draw, depending on what big jackpots are available at the time. There are four different lottery combos to choose from. The USA Combo gives tickets to the USA Mega Lotto and USA Power Lotto. The Euro Combo gives tickets to the European Millions and European Jackpot. They also offer entry into the 2 USA lotteries and the European Millions with the USA/Euro Combo, and the All Lotteries Combo gives entry into each of their lotteries.
Winning at Lottery Office
Winners do not have to travel overseas to collect any big winnings themselves, as is the case with some other online lottery services. The Lottery Office collects all winnings from the matching overseas lotteries and pays winners the same amount that they collected. For players who win under $10,000, their money is transferred directly into their Lottery Office account. Jackpot winners and wins over $10,000, winners are contacted directly to discuss the arrangements. Winners remain anonymous so that their privacy is protected.
Winnings that are withdrawn from lotteryoffice.com.au accounts will be paid by bank transfer, and this can take 2-3 business days.
There are no commissions, and all lotteries are Australian tax-free. Of course, some of the lotteries are taxed in the countries where the matching tickets are purchased, however many of their lotteries are tax-free. Customers don’t need to be worried about dealing with the overseas lottery taxes, however, because The Lottery Office collects the prizes, minus any taxes, and then pays winners the same amount.
Also, keep in mind, that their jackpots are advertised in Australian dollars, and not the currency of the matching overseas lotteries.
The Lottery Office’s App
There is an excellent Lottery Office app that lets customers play anywhere on their iOS or Android devices. It’s very clear and simple to use, even for beginners. It has all the same features as its website and lets customers login with a PIN code. It can be downloaded from the App Store (for the iOS version), Google Play (for the Android version), or The Lottery Office website for both.
Lottery Office Customer Service
The Lottery Office has a live chat, which operates from 9-5 AEST, Monday to Friday. They also have an email (support@lotteryoffice.com.au), a Get in Touch form, and are available on Messenger. Even though we contacted them outside of support hours, they responded within 10 minutes with a helpful reply, which is very impressive. With these kinds of options, it’s pretty easy to get a hold of someone to answer your questions, though the site itself is pretty clear, with an extensive collection of FAQs. We were able to find the answers to almost any questions we had with these.
The Lottery Office has an affiliate program. If you’re interested in promoting its brand, a commission rate starts at 18% and rises over time.
Who is LotteryOffice.com.au?
To make the LotteryOffice.com.au review comprehensive, we also need to take a look at the company behind the project.
The Lottery Office is owned and operated by the Global Players Network Pty Ltd, which has been registered and licensed in the Northern Territory and the Australian Government since 2003. It’s not affiliated with any specific lottery but facilitates the purchase of lottery tickets online.
If you want to get in touch, there’s an address on the Lottery Office website. A contact form is also available for you to fill out and expect a response to your inquiry.
Other Bits and Pieces
The Lottery Office Australia reviews don’t point towards something troublesome. Naturally, there are some complaints, but we didn’t come across anything major as far as the reputation of the entity is concerned.
We need to check out a few additional functionalities and features of the Lottery Office app. It does offer syndicate play if you want to join efforts with other lottery enthusiasts and improve your odds of winning a prize.
There are both domestic and international lotto syndicates, and you can learn more about these opportunities by going to the respective page on the website.
Why You Should Register with the Lottery Office
Pros:
No Commissions
Great app
Excellent customer service
There are also syndicate and combo plays
There is a simple process for receiving rewards, regardless of their size
Regulated by Australian laws, completely legitimate
Why You Shouldn’t Register with the Lottery Office
Cons:
Only available to Australia and New Zealand customers for now
Overseas taxes on some lotteries
The selection of international games is relatively limited
Is the Lottery Office Legit?
This Australian online lottery provider is a safe and secure way for Australians and New Zealanders to win from huge overseas jackpots. It’s easy to find and contact, and their FAQs answer most questions. They are registered and don’t hide behind multiple locations all over the world. There is nothing shady or illegitimate about the service.
Our team gives LotteryOffice.com.au a thumbs up. They stick to tax-free lotteries, which do make things easier when it comes to taking that jackpot to the bank!
Share Your Experience: What’s Your Take on The Lottery Office?
Have you recently tried your luck with The Lottery Office? We’re all ears! Whether you snagged a win, enjoyed their customer service, or have some suggestions for improvement, your experiences are gold to us and fellow lottery enthusiasts. Share your thoughts in the comments below, and let’s build a community where everyone’s insight helps shape the best lottery playing experience. Don’t hold back—every piece of feedback is a step toward making The Lottery Office even better for all of us!
steve fox
Very reluctant to give out all my personal details and my driver’s license. How secure is your site? If hacked they have all my details in one convenient location.
Hi Steve,
We are an Australian owned & operated company and have been licensed by the Northern Territory Government since 2003.
As a condition of our Government licence and in order for us to comply with anti-money laundering regulations, we are required to verify the identity of our customers within 14 days of making their first purchase.
We attempt to do this automatically using third-party services and publicly available identity sources, however if this fails and no match is found, then we are required to request documents or the details of your driver’s licence so we can manually verify your identity.
We apologise if you feel this process is intrusive, however we are required to verify all customers and this requirement is included in our terms and conditions which you agreed to upon signing up with us.
Thank you, Cate
The Lottery Office Support Team
Terry Brice
I am very intuitive when it comes to investing my money because I am a pensioner a 70 yo man I am in pain and recovering the side effects from receiving face mask pin hole radiation therapy for head neck and sinus throat cancer.
My GP cut my pain medication dosage over one year back and I have been experiencing chronic unbearable pain for many hours each day.
If I had enough money I would be eligible to receive appropriate medication from a private pain medicine clinic.
I have been reminded by the Spirit to enroll with the lottery office for several months and I did manage to actually purchase my first ticket last night and I feel very confident that I have made a good decision, cheers Terry
Hi Terry
Thank you for your review. We are thrilled to have you on board with The Lottery Office.
It sounds like you have been through a lot, and our fingers are crossed that you get that big win soon. If you require any assistance, please don’t hesitate to contact our customer support team who are located on the Gold Coast and available to support 7 days a week.
Best of Luck!
Robbo Frankston
I’ve played with a few of these overseas lotteries companies over the years and I’ve found The Lottery Office to be the best. I’m not the most technical person, but I do enjoy a punt and the support team are always happy to help me any time Im stuck on something. The other companies don’t have local support teams which can make dealing with them difficult. I also prefer spending my money with an Australian owned company.
Sandra T
I heard about The Lottery Office on 2GB and thought I would try them out. So far I’ve tried a few different lotteries and have had some small wins. The app is easy to use and I like that they are Australian owned. I had some questions about lotto systems and the support team answered me straight away. So far so good.
Kat Qld
What I find amusing is Australia bashed Lottoland called them fake lottery and was bagged for gambling but Lottoland was more affordable and had wide range of games, registered & regulated by NT Govt. I recently joined and played few of Lotteryoffice games its way expensive imho lotteryoffice should be banned after all its gambling your money away and the costs is way more than what Lottoland was charging before Australia banned them.
Lotteryoffice
USA POWER syndicate I paid $15.00 for 1 lousy share and get big win $0.69c. Italian S.J syndicate 2 shares cost $20 won $3.80.
EU millions cost $9.50 LOSS. USA POWER lotto cost $7.00 LOSS.
USA MEGA Lotto cost $7.00 win $2.98
Total outlay $58.50 total wins $7.47 so I have lost $41.03c that ill never get back. Goldlotto, lotteryoffice are just a scam take your money they should all be banned.
Hi Kat,
Your feedback is appreciated however we would like to clarify a couple of points. In the past Lottoland offered bets on the outcome of lotteries and currently offers bets on the outcome of financial markets. They do not purchase tickets in overseas lotteries. The Lottery Office works very differently as we purchase real tickets in international lotteries. When you purchase a ticket in one of our government approved lotteries, we purchase a matching ticket in the matching overseas draw. If the matching ticket wins, we collect the prize money and then pay you the exact same amount.
Our ticket price covers the cost of purchasing the matching ticket in the overseas draw, all our operating costs, a percentage to Australian charities and community groups and hopefully a bit of profit. Given that Lottoland do not incur the cost of purchasing a ticket in the overseas lottery, they are able to offer their ‘bets’ slightly cheaper than our lottery tickets.
As we do not have any influence on the lottery results and wins are based on odds, we at The Lottery Office continue to keep our fingers crossed for a big win for any of our customers. Please note, that when purchasing syndicates, you are sharing in the cost of purchasing a large number of games and you will also be sharing any winnings with the rest of the members in your syndicate, which can result in small win amounts.
If you have any further questions, please don’t hesitate to contact us directly support@lotteryoffice.com.au
Thank you, Cate – The Lottery Office Support Team